ABOUT US

Warranty Policy
Apex Auto Parts offers a 90-day warranty on everything that we sell. We want to ensure your satisfaction.
This warranty covers defective parts and items sent incorrectly. NO LABOR COSTS incurred by the purchaser are covered for any part sold by Apex Auto Parts. In the event that the part is defective we will first attempt to replace it and if a replacement cannot be sent we will issue a refund for the sale amount including the shipping.
Subject to the limitations set forth below, Apex Auto Parts, Inc., expressly warrants 90 days the merchantability of the part as specifically described on the invoice accompanying such part.
The following limitations apply to certain parts:

  1. Air Conditioning Parts. A new receiver dryer is required to be installed at the same time. Only the cost of the air conditioning part is covered by the warranty. Loss of refrigerant due to part failure is not covered.
  2. Engines. Engines are guaranteed against excessive smoke and oil consumption, and inadequate oil pressure. Oil/fluid leaks, fuel components, tune ups, water pump, distributors, engine cooling systems, and exhaust manifolds are not covered by this warranty. In order to make a warranty claim on an engine, you must provide a record of the date installed, type of vehicle installed in, mileage, and engine number. In addition, failure to do any of the following things voids the warranty. (i) Install a new water pump, and thermostat at the same time the engine is installed. (ii) Change the oil filter and oil prior to starting the engine, change the oil after the first 600 miles, and change the oil once every 3000 miles thereafter. (iii) Make sure the heat tab is not melted or missing. (iv) Flow-check the radiator and repair it if necessary. (v) Front and rear main seals must be replaced. All engines must be installed by an A.S.E. certified mechanic or other rotary shop for warranty to be valid.
  3. Long Block Assemblies (Engines), Transmissions, Axle Assemblies . The warranty for long block assemblies, transmissions, axle assemblies, does not extend to any attachment that is not separately identified and listed on the invoice. By way of example only, attachments include water pump, carburetors, starters, air conditioning compressors, fuel injection systems, throw out bearings, clutches, clutch forks, slave cylinders, etc. All unlisted attachments are sold AS IS.
  4. Transmissions. Transmissions are guaranteed to be in good working order at the time of sale. Warranty covers slippage, and shifting failures. Breaking or shearing of teeth in manual transmissions is not covered by this warranty under any circumstances. Transmissions must be drained, flushed, and filled with factory recommended fluids. All external seals and internal filters must be replaced at the time of installation. The radiator must be flow checked and repaired/replaced at the time of installation. All transmissions must be installed by an A.S.E. certified mechanic for warranty to be valid. Customer is required to show proof of installation by an A.S.E. mechanic for any claims to be valid. Failure to do any of the above voids the warranty.
  5. All Other Parts. All other parts sold Apex Auto Parts, Inc. are guaranteed to be in working order at time of installation. If you feel that you have discovered a defective part, contact Apex Auto Parts, Inc. immediately. Apex Auto Parts warranty covers normal on-road use only. If the vehicle into which a part is installed is used primarily off-road or is ever raced, the warranty is voided. In that case, the only warranty made by Apex Auto Parts, Inc. is that the part will operate at the time of installation. The addition of after-market parts or accessories voids the warranties for all parts on the vehicle. Failures of parts due to improper installation (i.e. not in accordance with O.E.M. specifications), accident, misuse, over-heating, or improper maintenance are not covered by this warranty. Proof of proper installation and maintenance will be required to validate any warranty claims and is the purchaser's responsibility to provide when the warranty is claimed. Not having proof may result in voiding of the warranty or denial of your warranty claim. Items ordered for 'testing purposes only' or ordered incorrectly by the customer will not be available for return. Verify with a repair facility or ASE certified mechanic the actual part needed before ordering. We do a very good job at sending correct parts and would ask you, our customer to do the necessary research before ordering.
  6. Limitation of Remedies. AS YOUR SOLE AND EXCLUSIVE REMEDY FOR THE BREACH OF THE WARRANTY DESCRIBED ABOVE, APEX AUTO PARTS, INC, WILL REPLACE ANY DEFECTIVE PART WITHOUT ADDITIONAL COST TO YOU. APEX AUTO PARTS, INC, SHALL NOT BE LIABLE FOR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGE TO OR THE COST OF OTHER RELATED PARTS, INCLUDING ANY LABOR COSTS INCURRED BY THE PURCHASER. You must call or write to Apex Auto Parts, Inc, before returning such part in order for Apex Auto Parts, Inc, to pay the return shipping charges.
  7. Returns and Exchanges. You must notify Apex Auto Parts, Inc, by mail or telephone before you return a part for any reason, whether or not it is a warranty reason. If you return a part without the consent of Apex Auto Parts, Inc, you will not receive a refund. A copy of the original invoice  must accompany all returns. Apex Auto Parts, Inc, will only pay return shipping only for warranty returns and only if Apex Auto Parts, Inc, dispatches a carrier. Express and/or upgraded shipping charges will not be refunded. No returns for non-warranty reasons will be accepted more than 30 days after delivery to you. If you return a part for a non-warranty reason, you will be charged a restocking fee of maximum 30% in addition to the shipping costs for delivery and return if applicable. Items returned after the warranty period will not be refunded. Items returned that are not in the original condition shipped will not be refunded. Items returned that are not the original part shipped will not be refunded. Items are uniquely identified by markings on the part.

 

 

 

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